Martin Mazda Wins the Mazda Omotenashi Cup for February 2026
We are proud to announce that Martin Mazda has been awarded the Mazda Omotenashi Cup for February 2026, a prestigious recognition that highlights dealerships delivering exceptional customer experiences.
This achievement reflects the commitment of the entire Martin Mazda team to providing outstanding service, transparency, and a welcoming environment for every customer who walks through our doors.
What Is the Mazda Omotenashi Cup?
The Mazda Omotenashi Cup is awarded to dealerships that demonstrate exceptional customer care and consistently deliver a superior ownership experience.
The word “Omotenashi” comes from Japanese culture and represents a philosophy of genuine hospitality — anticipating the needs of guests and delivering service with sincerity and attention to detail. (sportdurstmazda.com)
Mazda incorporates this philosophy into every aspect of the brand, from vehicle design to the dealership experience. Winning the Omotenashi Cup means a dealership is truly living up to this customer-first approach.
What This Recognition Means for Our Customers
Winning the Omotenashi Cup is not just an award — it represents the experience customers can expect when they visit Martin Mazda.
It reflects our commitment to:
- Transparent pricing and clear communication
- A pressure-free sales experience
- Expert product knowledge from our team
- Professional and efficient service appointments
- A welcoming and respectful environment for every guest
Every member of our team works hard to ensure that customers feel confident, informed, and valued throughout the entire ownership journey.
A Team Effort
This award belongs to the entire Martin Mazda staff — from our sales professionals and service advisors to our technicians and support team.
Their dedication to excellence and attention to detail is what makes the Martin Mazda experience different.
It also would not be possible without our loyal customers who continue to trust us for their vehicle purchases and service needs.
Experience the Martin Mazda Difference
If you’re considering a new Mazda or looking for trusted service for your current vehicle, we invite you to visit Martin Mazda in Newark, Delaware and experience the award-winning service that earned us the Mazda Omotenashi Cup.
Whether you’re interested in the refined Mazda CX-5, the versatile Mazda CX-50, or the premium Mazda CX-90, our team is here to help you find the right vehicle for your lifestyle.
At Martin Mazda, our goal is simple:
Deliver an experience that exceeds expectations — every time.